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Care Team Manager

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Care Team Manager




CatholicCare Social Services is seeking a self-motivated individual to join our Permanency Support Program team in an existing role, Care Team Leader. Full-time 3-year maximum term contract, working 38 hours per week. This role will be based at our Maitland Office.  

The Care Team Manager will work directly with the Operations manager and will direct the multi – disciplinary team in the delivery of therapeutic, sustainable outcomes for children and young people in the program.  They will lead the team through a significant period of change and work closely with the Operations Manager, Program Development Manager and the PSP Implementation Manager.

Essential Criteria:
  • A commitment to the Vision, Mission and Values to our organisation.
  • Degree qualifications (or working towards) in social work/social science/psychology/related field or significant experience working in social services with a commitment to acquiring the required degree qualifications.
  • Demonstrated ability to manage a multi-disciplinary team and provide leadership during periods of significant change to foster resilience and positivity.Ability to problem solve, make decisions in a timely manner, think outside the square and a willingness to promote and implement new and innovative ways of working.
  • Highly developed time management and reflective practice skills.
  • Strong interpersonal skills and a demonstrated ability to build relationships with internal and external stakeholders.
  • Demonstrated understanding of Child Protection systems and legal processes, and ability to provide advice on relevant legislation, policies and standards relating to the Permanency Support Program.
  • Casework experience in Child Protection, OOHC or PSP including the use of data platforms.
  • Experience in overseeing a complex program with financial accountability and government reporting.
  • Sound understanding of child development, trauma and attachment theory.
  • Willingness to work outside of business hours as reasonably required.


·         Ensure all children in care are safe and that child protection issues are addressed according to statutory and organisation policies.

·         Ensure all case management processes are followed and that all the domains of children’s wellbeing are addressed and Permanency Pathways are identified in a timely manner.

·         Ensure the systems that are in place to meet legislative guideline and statutory requirement pertaining to PSP are met.

·         Work in conjunction with the Placement & Recruitment team to ensure new placements are made according to best practice principles, policies and procedures.

·         Participate in the Carer Review processes and their completion according to legislative requirements.

·         Authorise financial payments according to delegated financial responsibility.

·      Provide monthly operational supervision for up to 9 staff members.

·      In conjunction with Case Coordinators convene regular Care team circle of support meetings reflective of the individual children’s care requirements for each child in care.

·      Convene and chair fortnightly (minimum) staff meetings of local PSP team.

·      In conjunction with the Ops Manager and other managers, lead and support of the team through significant changes related to the PSP and the new CTARS system.

·      Support staff, families and carers to shift towards a more therapeutic way of operating under the role in line with the ARC model.

·      Manage changes to case plan goal and financial plans within budget for allocated children and young people.

·      Ensuring reporting requirements are met with internal and external stakeholders to avoid abatements.  



For further information please contact Jessica Mattey on 02 4979 1368 .